Privacy Policy

Effective Date: 01-August-2024

Krazefan Enterprise Private Limited ("we," "our," or "us") operates the Krazefan website (https://krazefan.in). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website.

1. Information We Collect:

• Personal Information: When you place an order, create an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.

• Non-Personal Information: We may collect non-personal information, such as browsing behavior, device information, and IP addresses, through cookies and other tracking technologies.

• Social Media Information: If you connect with us through social media platforms, we may collect information associated with your social media account, such as your username, profile picture, and activities for giving better customer service.

2. How We Use Your Information:

• Order Fulfillment: We use your personal information to process and fulfill your orders, including shipping, payment processing, and communication regarding your order status.

• Customer Support: We may use your information to respond to your inquiries, provide support, and resolve issues.

• Marketing: With your consent, we may send you promotional emails, offers, and newsletters. You can opt-out of marketing communications at any time by following the unsubscribe link in the email.

• Personalization: We may use your data to personalize your shopping experience, recommend products, and tailor content based on your preferences.

• Analytics: We use non-personal information to analyze website traffic, user behavior, and trends to improve our website and services.

3. How We Share Your Information:

• Third-Party Service Providers: We may share your information with trusted third-party service providers, such as payment processors, shipping companies, and email marketing services, to perform essential business functions.

• Legal Requirements: We may disclose your information if required by law or in response to a legal process, such as a court order or government request.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners as part of the transaction.

4. Data Security:

We take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience and collect non-personal information. Cookies help us remember your preferences, analyze website traffic, and provide relevant content. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

6. Your Rights:

• Access and Correction: You have the right to access and correct your personal information by logging into your account or contacting us directly.

• Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

• Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us.

7. Children's Privacy:

At Krazefan, we are committed to protecting the privacy of our young customers. Our website is designed to provide products for children aged 4 years and above. While we do not knowingly collect personal information from children under the age of 13 without parental consent, we encourage parents and guardians to monitor their children's online activities and assist them with purchases.

If you believe that we have inadvertently collected personal information from a child under 13 without proper consent, please contact us, and we will take steps to delete the information promptly

8. International Users and Data Transfer:

Our website is hosted on the Wix platform, which may store and process your data on servers located outside of India, including in countries that may not have the same data protection laws as India. By using our website and providing your personal information, you consent to the transfer, storage, and processing of your data on their servers.

We take appropriate measures to protect your data in accordance with this Privacy Policy, regardless of where it is processed. If you have concerns about your data being transferred internationally, please contact us, and we will do our best to address your concerns.

9. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date.

10. Contact Us:

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Krazefan Enterprise Private Limited
Email: krazefanenterprise@gmail.com
or sending your direct message at our social media page.

By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Krazefan with your personal information!